Overflowing Gutter Issues

“Why is this gutter still overflowing?  We repaired the caulking at the seams, repaired the downspout.  It (the gutter) has been cleaned, so why does it keep spilling over?”

This is a question we received from a property manager regarding a situation we’ve encountered often before.   The answer was confirmed on site by one of our gutter division technicians.

If gutters are not working correctly necessary repair may include reattaching damaged or disconnected downspouts or re-caulking leaky seams.  In the instance involved with this question, both items had been performed at this particular section of gutter, which was found to still be overflowing.  Then, investigation into additional factors occurred.

Bringing a hose up to the gutter and flooding it with water demonstrated the problem.

By doing this we ensure the downspout is draining properly by observing the water level, but it also demonstrates the angle at which the gutter is sitting.  This angle can be incorrectly set during installation, or can change as the building settles and shifts over time.  Watching the water level rise as the technician pumped it full of water showed that the gutter was sitting at the incorrect angle.  Water flowed to the end of the gutter that was capped, rather than to the end with the downspout.  Therefore, during heavy rain, the gutter would fill up and spill over rather than flow down and out the drain spout as it should.

My crude pictures demonstrate on a short length of gutter how the water always fills a vessel and yet remains level, regardless of the angle of the vessel (in this case gutter) in which it sits.   Take the example above of the second gutter above, and apply it to a long section of gutter, and you get something like this:

During heavy rainfall, water will accumulate faster than it can drain out, especially since the low end floods and fills first, only being allowed to drain once the water level rises high enough to start escaping through the downspout.

Solution: The gutter needs to be removed from the building, and reattached at the proper angle to allow the water to flow down and out through the downspout.

Fern Barker – Senior Property Manager CROSBY PROPERTY MANAGEMENT LTD.

As a Property Manager I have worked with ServiceMaster for approximately 14-15 years in a variety properties. The quarterly carpet maintenance service they offer has been extremely well received by my clients and has been most beneficial in extending the life and look of the carpets. ServiceMaster staff have always ensured that my clients have been well serviced and in some cases gone out of their way to look after a problem I thought could not be fixed. I can truly say that I have found the pricing as being well within the market range and the service to be excellent; And working with David and many of the other staff members over the years has been a supportive and pleasant and co-operative arrangement.

Dave Olafsson – Property Manager Crosby Property Management Ltd.

I have been in the property management business for 13 years. When I need work done, … either carpet cleaning, window cleaning service, difficult or tricky projects, ServiceMaster has always been able to help. They are quick to respond to any request or problem, and I can wholeheartedly recommend them.

Andrew Achtymichuk – Property Manager AWM Alliance Real Estate Group

I have been using ServiceMaster for the past 2 years for cleaning the gutter, windows, ducts and carpets. They have always done an excellent job, very professional and if there has ever been a problem, they rectify it immediately. If I ever have a question that is in their field, their knowledge is second to none, ServiceMaster knows their job, inside and out.