David has been been a part of ServiceMaster family for over twenty years, starting with residential cleaning in Vancouver. David expanded the firm's focus of the company from carpet cleaning to janitorial and exterior cleaning. He soon bought the business, and grew it to its present size. He loves technology and is constantly pushing to apply new systems to improve the level of service to customers. He is always readily accessible and is constantly interacting with clients to meet their needs and their concerns. Out of the office, David is an avid sportsman, having played rugby, squash, tennis and golf competitively for much of his life.
Fredy has worked at ServiceMaster Clean Residential since 2006. His worked the first four years as a carpet cleaning technician, which he then transitioned to become an account manager for the floorcare division since 2010. For both positions he has shown consistent dedication to his work. His years as a field technician is a definite asset: he possesses a deep technical knowledge of the industry. Fredy usually can provide an authoritative answer to a client quickly, which will resolve their problem. He is also an avid outdoorsman, and can be frequently found paddle boarding, hiking and camping all along the West Coast with his family.
Rachel is the exterior division account manager. She handles all of the ventilation, window cleaning, pressure washing and building envelope cleaning. She initially joined ServiceMaster Clean as a field technician, and holds a level 3 SPRAT, the highest rating possible to obtain. Due to her excellent technical knowledge and great customer service skills Rachel became an account manager in 2014. She routinely surprises clients with the expertise she brings to the job, offering expert answers to tough questions. Originally hailing from Manitoba she is extremely passionate about health and fitness, playing a number of sports and practicing Yoga.
Angel is the janitorial account manager. The quality most people would use to describe him is his passion for everything he involves himself in. You are unlikely to meet a person more concerned and dedicated to making the customer happy than Angel. He is always on top of of your concerns and will go the extra mile to provide the best service possible. Angel is a rugby fanatic, due to having played and coached on a number of high level teams in Argentina and British Columbia. Furthermore, he is an avid reader of history, and can often be seen reading a book on any number of topics.
Stephen is the General Manager of the Whistler and Squamish, and a lifelong resident of the area. He started working for the firm as a summer job when he was 16, and became a full time employee when he finished high school. He later worked for a major property management firm and an insurance adjuster in the area before returning back to ServiceMaster. Stephen brings a wealth of knowldge and determination to ensure our clients get the best possible outcome. His long association with ServiceMaster, as well as representing residential and commercial customers as a property manager and adjuster, allows him to understand all sides of any agreement.
Agatha has been with ServiceMaster Clean since 2009. Throughout her time with the company, she played various roles, from logistics to managing everyday administrative duties. She has drastically grown over the years and has learnt the business, which allowed her to transition over to the office manager role. With her familiarity with the industry, her exceptional knowledge of everyday office operations, and her experiences throughout the years – this makes Agatha an important asset to the company. Other than being remarkable at work, she loves her books, arts and crafts, and enjoys planning events.
Slavko is our exterior operations manager and has been part of the ServiceMaster family for seven years. He has assumed plenty of positions within his seven-year tenure. Like Fredy, he started as a floorcare technician, and after a few years he then decided to switch over to work in the exterior division. His work ethic is second to none, and his years of experience in both of the fields makes him a valuable member of the team. As Slavko resumes the position of our exterior operations manager, he continually exceeds our expectations. When he is not in the office, his hobbies consist of cooking, watching movies, and travelling.
The newest member of the office team, Yuko arrived in Canada ten years ago seeking a new adventure and to explore the country from her native Japan . She decided to undertake a bachelors degree in classical music at UVIC, and then settled here afterwards. Her dream one day is to start up a music school. As one might imagine, she is extremely outgoing, and has a wide variety of interests, including various sports (in particular badminton), playing piano and home cooking meals.
Jan, like many of our staff is actually a veteran from our field crews, in his case floor care. However he’s also got a creative side; you may have seen him in some of our videos we’ve put out in the past year. Jan is responsible for customer engagement and sales development; he is another line of contact among our managers, ensuring that we do our best to meet your cleaning needs.
In his off time, Jan's all about his family, especially his three adorable children. He's also a great conversationalist, and always has an interesting subject to discuss. He has an intense love of food, if you bring it up don't expect a short conversation on the topic.