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Does ServiceMaster offer Carpet Cleaning Programs? 


Floor Care, Gutter Cleaning, Window Cleaning


What exterior cleaning services does ServiceMaster Clean Property Services offer?




Do ServiceMaster clean Gutter Maintenance Programs include unlimited service calls?


Does ServiceMaster Clean provide restorative cleaning for hard floors?




What Janitorial Services does ServiceMaster Clean provide?


Floor Cleaning – Selecting A Contractor – Top Items

 Carpet cleaning and maintenance has a dramatic effect on the image and life capital assets of a strata and residential building. Carpet and Hard Surface Floor Cleaning is a specialty cleaning service that is above your daily or weekly janitorial service. it is important to carefully select an experienced contractor that knows which methods are the safest and most efficient for your floors. 

  1. Certifications – There are several industry-wide certifications, but the best one IICRC Spending time and effort on certifications show a care to the craft.  
  2. Track Record – Do they specialize in cleaning Strata Flooring 
  3. Warranty – Obviously – Can be be voided without proper maintenance records. 
  4. Maintenance Plans – Do they offer ongoing Cleaning Programs ?
  5. Chemistry – Do they know the Chemistry of Cleaning ?

ServiceMaster Clean Property Services is a leader in floor care cleaning services with a deep rich history of over 65 years. We hope this information helps. If you have a building that needs floor cleaning, please reach out and your account manager can swing by and start the process.

Please Click Here for more information and resources.

Roof Cleaning – Selecting A Contractor – Top Items – #Soft Washing

Roof Cleaning, when done correctly, provides immediate benefits to residential buildings, including remarkably improving the building’s appearance and making the roof last longer.

You should carefully consider what cleaning methods you use when cleaning your roof because failure to clean it properly will result in damage.

Here are the Top Items to consider when selecting a roof cleaning contractor:

  1. Methods to be used – Soft Washing is the safest and most effective method.
  2. Chemistry – What products are they going to use ? Check out this project that went sideways because they used “Tide Laundry Detergent”  https://www.macleans.ca/news/tide-roof-moss-abbotsford-bc/
  3. Health and Safety – Company culture is important
  4. Track Record – Have they successfully completed Roof Cleaning Projects
  5. Site Management – Roof cleaning is done at height and a complete site specific fall protection plan needs to be in place

We hope these items help also please check out below for some more resources. If you have a building that needs some roof cleaning please reach out and your account manager can swing by and start the process.


General Roof Cleaning Information https://smcleanlowermainland.ca/services-main/exterior/roof-cleaning-and-treatment/

Soft Washing Chemistry https://smcleanlowermainland.ca/2021/03/10/soft-washing-chemistry/

Video Link https://www.youtube.com/watch?v=T7WM5qbIC1g

Top 5 Items to Weigh when Selecting A Strata Cleaning Contractor – Beyond WorkSafeBC and Liability Insurance……………

Here are the top items to be diligent of:

  1. Health and Safety Culture and Program– While its just good business, there’s reasons why Stratas and Property Management firms should be concerned for their own sake: they can be identified as prime contractors and be fined in certain circumstances – so ensuring this area is iron clad is a way to protect yourself. Vetting a companies safety program prior to them starting work can help avoid this ugly situation.
  2. Work Scopes – Often when asking for a cleaning quote the contractor will provide a detailed work scope and specifications. The challenge is that this is a largely un regulated industry and works scopes, task lists can greatly vary. The old expression when you comparing quotes you want to compare apples to apples etc, so look for specific industry experience and ask questions.
  3. Track Record Working with Stratas and Residential Buildings – Working for a Strata is an entirely different universe than working for a commercial site or a home – and we’ve seen a number of times where it has not worked out well for a location. The dynamics of having a strata management company, strata agent, building manager, site contacts, strata council, owners and tenants is a different value chain that having experience with is a major asset. Look for that track record of an ability to perform.
  4. Field Management and Record Keeping System – Usually when our field teams are on site they work with no direction other than a work order. It’s an invaluable asset to have notes, photos, time logs, which can also aid in maintenance record keeping. Warranties for insurance life cycle of hard assets like carpet require these documentation in the event of premature failure.
  5. Certifications & Strength of Field Team – Look for industry certifications and the experience of their front line staff. Often that is an important tell about how much a company values the skill of their staff and their commitment to performing at a high level.

If you ever need help sourcing the right fit in a contractor or specifications for a cleaning contract never hesitate to contact us – even if we are not the selected.


25 year of Strata Cleaning Experience

Soft Washing Chemistry

Soft washing is a cleaning method that uses a liquid cleaning solution to remove dirt, algae and other organic material from a building’s facade. The liquid cleaning solution is sprayed on the building using low-pressure pumps and then left to react. After several minutes the solution breaks up any contaminants on the building and is later washed off using water and mechanical agitation (aka brushes). The entire process uses low-pressure and thus avoids many of the problems associated with pressure washing.


Breaking the 300′ Barrier

Cleaning tall high-rise buildings has always been challenging, but once a building exceeds 300’ (approximately 30 stories) the situation becomes even more difficult, especially where no engineered swing stage has been permanently installed on the building. At these heights, the requirements for traditional access methods, such as bosun’s chair and swing stage, require specific engineering, as set out in WorkSafeBC regulations. Under these circumstances, an industrial rope access system might be more appropriate.READ MORE

ASG – Annual Maintenance Programs – Pricing Model – Options

Our goal is to keep things simple, create long term relationships, and be highly responsive to your needs. Simply check off what services the site would like to approve and select the option of either a One Time – Project Work or automatic annual scheduling to enter into an Annual Service Agreement.

One Time – Project Work

No commitment needed, approving the service to be completed one time.

Automatic Annual Scheduling

This is a program where we automatically schedule a service at the set price from the year before. It is not a contract, but simply the expressed intent to have the work selected completed every year around the same time.

Annual Service Agreement.

This plan is created to lower costs and ensures that the building stays on track of its regular maintenance. This can help maintain warranties and ensure safe proper functioning of various items. Our Annual Service Agreement is a pre-planned, twelve-month cleaning schedule for three or more services.

This is how it functions

  • To qualify, you must commit to 3 services annually
  • Services are scheduled as per the service calendar
  • 7% discount applied to each service
  • Each service is invoiced individually upon completion
  • Not a contract (30 days cancellation notice)

Connected Customer View – 360 Degree

We also have the connected customer lifecycle, which unifies our customers, field, and back office processes. Field Service is pushed to mobile teams and real-time status is synced to a record system. Field teams provide notes on the status of their work, photo evidence, and next steps. This allows us to maintain complete service records of every service completed, as well as centralized Account Management and Health and Safety plans in place for each site.

Annual Spot Cleaning Program – Unlimited Spot Cleanings

High Performing sites implement a Floor Care Maintenance Program for their Common Areas. Typical frequency of service is every 2 to 3 months. The Annual Spot Cleaning Program is designed to deal with the everyday reality in between services.

All common area carpets experience emergency spills and spots: garbage, pet stains, food accidents ect. This Add On package is a simple addition to your current programs – it provides a building has unlimited calls for any spot or spills through the duration of the year, which in the end saves the building money.

What does it cost?
Typical Building would be between $ 300 to $ 600 a year.